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Customer Acquisition Specialist at Concentrix - ApplyBlast

Customer Acquisition Specialist

Concentrix

5 months ago

3.3 on Glassdoor

USA

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Acquisition Specialist at Concentrix engages customers via inbound and outbound calls and online channels to resolve technical issues, manage high-volume contacts, and drive sales growth. The role requires mastering product knowledge to assess client requirements, handle objections to retain or win customers, and maintain accurate data within the CRM system. This position offers a hybrid work model with mandatory transportation to the Nashville, TN location, alongside comprehensive training and career development support.

Responsibilities

Manage high-volume inbound and outbound customer contacts daily
Develop accurate weekly, monthly, and quarterly sales forecasts
Resolve product issues and overcome objections to win new clients
Maintain and update customer management system data accuracy
Deliver exceptional customer service experiences via phone and email

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.