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Customer Adviser at Newcastle Building Society - ApplyBlast

Customer Adviser

Newcastle Building Society

3 months ago

3.0 on Glassdoor

Carlisle, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Adviser at Newcastle Building Society engages with customers face-to-face to understand their financial needs, process transactions, and assist with account openings. The role involves daily operational duties such as managing tills, making appointments, and closing the branch, while fostering a supportive team environment. Candidates will undergo a 12-week training program to develop new skills in financial services.

Responsibilities

Engage with customers to understand their financial needs and goals
Process customer transactions and assist with opening savings accounts
Manage daily branch operations including opening and closing procedures
Build strong relationships with customers and branch colleagues
Deliver an outstanding customer experience in a face-to-face environment

Skills

About Newcastle Building Society

newcastle.co.uk

Headquarters

United Kingdom

Company Size

1001-5000 employees

Founded

1863

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Connecting you with a better financial future. Newcastle Building Society, helping communities through savings, mortgages and more for over 150 years.