Customer Advisor I (TH-EN)

Philip Morris International(10 days ago)

HybridFull TimeJunior$20,000 - $40,000Customer Service

About this role

A Customer Advisor I at Concentrix provides support to customers through various channels, assisting with inquiries and troubleshooting product issues. The role involves working in a 24/7 environment, including shift work, to ensure quality service and customer satisfaction.

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Required Skills

Customer Service
Help Desk
Troubleshooting
Communication
BPO
Call Center
Technical Support
Empathy
Shift Work
Multichannel Support

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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