Customer Advisor (Italian-speaking) - Streaming Service - Remote

Philip Morris International(4 months ago)

RemoteFull TimeJunior$44,047 - $59,007 (estimated)Customer Service

About this role

A Customer Advisor (Italian-speaking) role supporting a streaming service for Concentrix, focused on delivering high-quality customer experiences and contributing to operational excellence. The position is remote in Portugal and promotes career development with full training and internal advancement opportunities. It is offered by a global technology and services company serving consumer brands.

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Required Skills

Customer Support
Technical Support
Troubleshooting
Account Support
Communication
Empathy
Streaming Services
Italian
English
Remote Work

Qualifications

Italian C2
English B2
Eligibility to Work in Portugal

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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