Customer advisor with Swedish/Norwegian/Danish/Finnish for streaming and Broadband provider

Philip Morris International(11 months ago)

Warsaw, PolandOnsiteFull TimeJunior$57,848 - $77,445 (estimated)Customer Service

About this role

A Customer Advisor supporting Scandinavian-speaking customers for a streaming and broadband provider. The role is based in Warsaw and involves customer-facing work across multiple channels while serving both B2B and B2C clients. The position requires strong language skills in Swedish/Norwegian/Danish/Finnish and solid English proficiency.

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Required Skills

Customer Support
Technical Support
Billing
Complaint Handling
Inbound Calls
Outbound Calls
B2B Support
B2C Support
Upselling
CRM

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About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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