Customer Advisor
CarMax(1 month ago)
Naples, FLOnsiteFull TimeJunior$40,038 - $54,161 (estimated)Service
Apply NowAbout this role
The Service Advisor at CarMax in Naples provides front‑line support to vehicle owners, acting as a liaison between customers and technicians to coordinate repairs and ensure satisfaction. The role involves handling inbound calls, creating and managing repair orders, and delivering clear communication about service status and recommendations.
Required Skills
- Customer Service
- Telephone Etiquette
- Documentation
- Scheduling
- Estimating
- Payment Processing
- Cash Handling
- Interpersonal Communication
- Problem Solving
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