Customer Advisor
CarMax(1 month ago)
About this role
CarMax is seeking a Customer Service Representative to serve as the liaison between customers and service technicians, handling phone inquiries, creating repair orders, and ensuring clear communication throughout the service process. The role involves delivering exceptional service, managing estimates and payments, and coordinating with internal teams in a fast‑paced retail environment.
Required Skills
- Customer Service
- Phone Etiquette
- Repair Orders
- Estimate Approval
- Cash Handling
- Communication
- Scheduling
- Data Entry
- Team Collaboration
- Problem Solving
About CarMax
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