Customer Advisor
CarMax(1 month ago)
Dayton, OH, West Carrollton, OHOnsiteFull TimeJunior$40,039 - $54,162 (estimated)Service
Apply NowAbout this role
The Service Advisor at CarMax provides exceptional customer service by acting as a liaison between customers and technicians, handling phone interactions, creating and managing repair orders, and ensuring clear communication of repairs and billing. The role requires empathy, accurate documentation, and coordination with multiple store departments.
Required Skills
- Customer Service
- Telephone Etiquette
- Communication
- Data Entry
- Computer Skills
- Spreadsheet
- Cash Handling
- Dispatch Coordination
- Record Keeping
- Teamwork
About CarMax
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