Customer Advisor
CarMax(1 month ago)
Des Moines, IA, Urbandale, IAOnsiteFull TimeJunior$40,039 - $54,162 (estimated)Service
Apply NowAbout this role
A Service Advisor at CarMax serves as the primary customer liaison for vehicle service and repair, communicating with customers and coordinating with technicians before, during, and after the service process. The role focuses on delivering exceptional customer service, managing repair orders and approvals, and ensuring timely status updates and accurate billing at a retail service location.
Required Skills
- Customer Service
- Telephone Etiquette
- Active Listening
- Communication
- Data Entry
- Computer Skills
- Spreadsheet
- Cash Handling
- Scheduling
- Problem Solving
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About CarMax
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