Ongo
The Customer Advisor is the first point of contact for Ongo customers, handling enquiries across phone, email, webchat and social media related to housing services such as repairs, rent, tenancy management and lettings. The role focuses on delivering high‑quality, customer‑focused service, resolving issues efficiently and maintaining accurate records in the CRM system.
Ongo is a charitable Community Benefit Society providing quality, affordable homes for rent and sale across Greater Lincolnshire, South Yorkshire, and surrounding areas. The company also offers a wide range of support services including financial guidance, mental health support, and skills and personal development programmes. Local communities are central to Ongo's mission, with profits reinvested into improving social homes and neighbourhoods.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ongo.