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© All Rights Reserved. ApplyBlast.com
Ongo
The Customer Advisor serves as the primary point of contact for Ongo customers, handling inquiries across phone, email, webchat, and social media to deliver high-quality, customer-focused services. This role involves resolving issues related to housing services such as repairs, rent, and tenancy management while ensuring customer satisfaction and maintaining the company's reputation. The position requires active listening, clear communication, and efficient problem-solving within a demanding contact centre environment.
Ongo is a charitable Community Benefit Society providing quality, affordable homes for rent and sale across Greater Lincolnshire, South Yorkshire, and surrounding areas. The company also offers a wide range of support services including financial guidance, mental health support, and skills and personal development programmes. Local communities are central to Ongo's mission, with profits reinvested into improving social homes and neighbourhoods.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ongo.