Customer Advocate, Exception Handling
Moder
About this role
The Customer Advocate, Exception Handling processes mortgage loan applications, ensures compliance with lending guidelines, and serves as the primary point of contact for borrowers, underwriters, and loan advisors. The role involves reviewing documentation, running AUS engines, managing the loan pipeline, and meeting monthly funding goals.
Skills
Qualifications
About Moder
gomoder.comModer delivers tailored solutions in Mortgage, Banking, and Insurance, enhancing agility and performance in a dynamic financial landscape.
Recent company news
HousingWireFrom strategy table to execution: Moder’s playbook with Erik Anderson and Rock Primas
Oct 22, 2025
ABC NewsDanny Moder celebrates Julia Roberts, kids with rare family photo
1 month ago
HELLO! MagazineJulia Roberts shares never-before-seen home photo featuring twins Hazel and Phinnaeus as they bring the family together on 21st birthday
Nov 28, 2025
PopverseLee Moder, artist and co-creator of Stargirl, dead at 53
Feb 7, 2023
DeadlineLee Moder Dies: Comic Book Artist And Stargirl Co-Creator Was 53
Feb 8, 2023
About Moder
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Moder.
Salary
$47k – $64k
per year