Customer Advocate, Exception Handling
Moder(1 month ago)
About this role
The Customer Advocate, Exception Handling processes mortgage loan applications, ensures compliance with lending guidelines, and serves as the primary point of contact for borrowers, underwriters, and loan advisors. The role involves reviewing documentation, running AUS engines, managing the loan pipeline, and meeting monthly funding goals.
Required Skills
- Customer Service
- Loan Processing
- Documentation
- Compliance
- Communication
- Detail Orientation
- MS Office
- Underwriting
- AUS Engine
- Pipeline Management
Qualifications
- High School Diploma
- Bachelor's Degree
About Moder
gomoder.comModer delivers tailored solutions in Mortgage, Banking, and Insurance, enhancing agility and performance in a dynamic financial landscape.
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