Customer Advocate I, Delivery, Market Operations
Carvana(1 month ago)
About this role
Carvana is hiring Customer Advocates to support its vehicle delivery operations and deliver a positive car-buying experience to customers. The role is customer-facing, requires physical work loading/unloading vehicles and performing inspections, and includes training for required state licenses. Carvana offers performance-based hourly pay, benefits, and rapid advancement opportunities through internal programs.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Driving
- Notary
- DMV Access
- Heavy Lifting
- Physical Stamina
+1 more
Qualifications
- 2 Years Customer-Facing Experience
- Valid Driver's License
- DOT Medical Card
- Able To Obtain Notary
- Pass Drug Test
- Must Be 21+
- Chauffeur License (State-Specific)
- Vehicle Verifier License (CA)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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