Customer Advocate I- Onsite
Health Care Service(5 days ago)
About this role
This role involves working in a call center environment, assisting members and physicians by responding to inquiries via telephone and written communication. The position requires sitting for long periods and handling the majority of time on the phone to provide prompt and accurate information.
Required Skills
- Customer Service
- Communication
- Data Entry
- Medical Terminology
- Organizational Skills
Qualifications
- High School Diploma or GED
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