Customer Advocate I, VM, Market Operations

Carvana

1 month ago

3.0 on Glassdoor

San Diego, CA

Onsite

Full Time

Junior

0 applicants

Apply to 100+ jobs

About this role

Customer Advocate at Carvana is a front-line, customer-facing hourly role representing the company during onsite vehicle pickups and community interactions. The role supports Carvana’s retail car-buying experience and is part of the company’s market operations team. It is an entry-level position for candidates with customer-facing experience who will work scheduled shifts and support customers at the vending machine sites.

Skills

Qualifications

Valid Driver's LicenseAbility To Obtain NotaryVehicle Verifier License (CA)Ability To Satisfy DMV/Title System Access Requirements

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.