Customer Advocate I, VM, Market Operations
Carvana(4 hours ago)
About this role
Carvana is hiring Customer Advocates to enhance the car pickup experience at their innovative vending machine stations. The role involves assisting customers, managing paperwork, and ensuring a positive experience, with opportunities for professional growth and performance-based earnings.
Required Skills
- Customer Service
- Communication
- Documentation
- Driving
- Problem Solving
- Teamwork
- Organizational Skills
- Safety Awareness
- Physical Endurance
- Technology Support
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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