Health Care Service

Customer Advocate I

Health Care Service(1 month ago)

Springfield, ILOnsiteFull TimeJunior$35,500 - $56,780Customer Service
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About this role

A Call Center Representative at HCSC is an entry-level, customer-facing role within the company's health insurance operations. The position is supervised and involves handling member and physician inquiries via phone and written channels, with opportunities for professional development.

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Required Skills

  • Phone Support
  • Data Entry
  • Typing
  • Communication
  • Analytical Skills
  • Organizational Skills
  • Decision Making
  • Medical Terminology
  • Customer Service

Qualifications

  • High School Diploma
  • GED

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