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Customer Advocate Supervisor at Modivcare - ApplyBlast

Customer Advocate Supervisor

Modivcare

5 months ago

2.6 on Glassdoor

Philadelphia, PA

Onsite

Full Time

Executive

0 applicants

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About this role

Modivcare is seeking an experienced Dispatch/Customer Advocate Supervisor to oversee services for clients from sub-contracted providers and manage relations with subcontractor providers.

Responsibilities

Ensure all contract regulations are enforced
Oversee the trip assignment process
Implement alternative transportation options
Partner with transportation providers to resolve issues
Maintain open lines of communication with stakeholders

Skills

Qualifications

Bachelor's DegreeFour (4) plus years experienceOne (1) year leadership responsibility

About Modivcare

modivcare.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

View Profile

Modivcare is a provider of non-emergency medical transportation, in-home personal care, and remote monitoring services to members across the United States. The company delivers transportation and care solutions to support Medicaid, Medicare Advantage and health system partners, focusing on improving access to care and reducing ER utilization.