Customer Advocate - Vending Machine
Carvana(6 days ago)
About this role
Customer Advocate at Carvana is a customer-facing role representing the company at onsite car Vending Machine locations, providing a welcoming pickup experience and handling customer paperwork. The position supports customers through the vehicle pickup process and helps maintain operational standards while advancing through performance-based pay opportunities.
Required Skills
- Customer Service
- Communication
- Driving
- Notary
- Paperwork
- Documentation
- Physical Stamina
- Vehicle Handling
- Problem Solving
- Attention To Detail
Qualifications
- Valid Driver's License
- Notary (obtainable within 90 days)
- Vehicle Verifier License (California only)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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