Customer Advocate

AE Perkins(1 month ago)

Dallas, United StatesOnsiteFull TimeJunior$51,337 - $69,297 (estimated)Customer Service

About this role

A Customer Advocate at Ameriflex provides support to customers, assisting with inquiries and issues related to insurance products. The role involves ensuring customer satisfaction and addressing concerns promptly. It is suited for individuals starting their careers and seeking to develop in the insurance sector.

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Required Skills

Customer Service
Communication
Problem Solving
Empathy
Conflict Resolution

Qualifications

High School or Equivalent

About AE Perkins

aeperkins.co

A.E. Perkins is a long-term builder and investor in businesses, focusing on sustainable growth and capital preservation, with core expertise in healthcare payments and benefits technology and strategic positions in real estate, consumer products, and emerging payments. For more than twenty years, the firm has scaled platforms through onshore development, proprietary IP, and disciplined operations, supported by a flexible structure and aligned incentives. Its portfolio includes Ameriflex, Accresa, and Workforce Go, illustrating a network designed to advance innovation while maintaining foundational business principles. They see the future at the intersection of consumer experience and payment technology, aiming to integrate eligibility, funding, and point-of-sale decisions to reduce costs and improve outcomes across a network that processes over 13 million transactions annually and more than $3 billion in payments for 1.2 million participants and 50,000 employers across the U.S. and Canada.

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