Delta Dental
The Customer Advocate serves as the primary point of contact for customer inquiries via telephone, written, or electronic channels within the Contact Center. This role focuses on researching and responding to questions regarding eligibility, benefits, and claims status while maintaining a consultative approach to deliver excellent customer service. The position requires analyzing complex inquiries and ensuring timely resolution for office professionals, groups, covered members, and brokers.
Headquarters
Nashville, Tennessee, United States
Company Size
51-200 employees
Founded
1965
Delta Dental is America's largest dental benefits carrier, offering affordable individual and group dental insurance plans and access to a broad nationwide network of participating dentists. The company provides member and provider tools — including online dashboards, a dentist locator, and a cost estimator — to simplify finding care, managing claims, and estimating out-of-pocket costs. Employers and consumers choose Delta Dental for its scale, preventive-care focus, and range of plan administration and member support services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Delta Dental.
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