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Customer and Citizen Request Processor at Verra Mobility - ApplyBlast

Customer and Citizen Request Processor

Verra Mobility

5 days ago

3.1 on Glassdoor

Phoenix, Arizona, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves evaluating and processing high volumes of customer and citizen requests while ensuring accuracy and adherence to business rules and statutes. The position requires maintaining strong knowledge of customer-specific requirements, resolving complex issues, and meeting established service level agreements. Additionally, the role includes providing exceptional customer service and handling incoming mail correspondence with an in-office presence 2–3 days per week.

Responsibilities

Evaluate and process high volumes of customer and citizen requests
Review work for accuracy and completeness to resolve missing information
Sort, scan, and process incoming mail correspondence

Skills

About Verra Mobility

verramobility.com

Headquarters

Mesa, Arizona, United States

Company Size

1001-5000 employees

Founded

1987

View Profile

Verra Mobility is a global leader in safe mobility technologies, delivering smart transportation solutions to help communities move safely and efficiently. The company develops and operates automated traffic enforcement, tolling, parking systems, fleet telematics and violation-management services, combining hardware, cloud software and data analytics to reduce congestion and improve roadway safety. Verra serves public agencies, municipalities and commercial fleets worldwide, offering end-to-end services from sensor and camera deployment to payment processing and reporting. Its platform emphasizes safety, connectivity and data-driven insights to optimize operations, compliance and traveler experience.