Customer Architect
Elastic(1 month ago)
About this role
The Customer Architect is a trusted technical advisor who aligns Elastic solutions with customers' business objectives to drive onboarding, adoption, and expansion. This role works closely with account, field, and services teams to define technical success plans and ensure customers realize measurable value from Elastic products. The position emphasizes customer advocacy, proactive guidance, and fostering long-term relationships to grow recurring revenue.
Required Skills
- Observability
- Cybersecurity
- Enterprise Search
- Elastic Stack
- Cloud
- Technical Architecture
- Customer Onboarding
- Customer Success
- Communication
- Relationship Building
+3 more
Qualifications
- Bachelor's Degree in Computer Science, Engineering, or Information Systems
About Elastic
elastic.coElastic is the Search AI company that delivers the Elastic Search AI Platform to help organizations find answers and drive outcomes from their data. Built on Elasticsearch and the Elastic Stack (Kibana, Beats, Logstash), it provides solutions for enterprise search, observability, security (SIEM), and analytics to search, analyze, and visualize logs, metrics, and other data in real time. Available as cloud-hosted and self-managed deployments, Elastic offers APIs, machine learning, vector search, and developer-friendly tools rooted in open-source technology. Customers use Elastic to accelerate time-to-insight, detect and investigate threats, troubleshoot applications, and build rich search experiences.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Elastic
Principal Marketing Strategist, AI Discovery
Elastic(9 hours ago)
Platform - Engineering Productivity- Principal Software Engineer I
Elastic(11 hours ago)
Platform - Engineering Productivity- Principal Software Developer I
Elastic(11 hours ago)
Enterprise Account Executive-Expand, Mid-Atlantic
Elastic(12 hours ago)