Customer Architect
Elastic
About this role
Elastic is seeking a Customer Architect with a strong technical background in IT domains such as Observability, Cybersecurity, and Enterprise Search. The role involves onboarding and supporting customers, defining success plans, and aligning Elastic solutions with business objectives to drive customer satisfaction and revenue growth.
Skills
Qualifications
About Elastic
elastic.coIndustries
Technology, Consulting
Elastic is the Search AI company that delivers the Elastic Search AI Platform to help organizations find answers and drive outcomes from their data. Built on Elasticsearch and the Elastic Stack (Kibana, Beats, Logstash), it provides solutions for enterprise search, observability, security (SIEM), and analytics to search, analyze, and visualize logs, metrics, and other data in real time. Available as cloud-hosted and self-managed deployments, Elastic offers APIs, machine learning, vector search, and developer-friendly tools rooted in open-source technology. Customers use Elastic to accelerate time-to-insight, detect and investigate threats, troubleshoot applications, and build rich search experiences.
Recent company news
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About Elastic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Elastic.
Salary
$60k – $90k
per year