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Customer Architect at Reltio - ApplyBlast

Customer Architect

Reltio

12 days ago

4.0 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The Customer Architect role focuses on fostering strong customer relationships and maximizing customer experience through strategic technical alignment and operational excellence. This position requires a technical expert to guide customers in leveraging the Reltio platform, manage escalations, and drive issue resolution while advocating for customer needs. The role involves collaborating with cross-functional teams to ensure seamless onboarding and long-term customer satisfaction.

Responsibilities

Serve as technical expert on Reltio platform capabilities for customers
Manage customer portfolio of tickets and drive timely resolution
Deliver workshops and advisory services to enhance customer technical understanding

Skills

Qualifications

Bachelor's degree in computer science engineering

About Reltio

reltio.com

Headquarters

Redwood City, California, United States

Company Size

201-500 employees

Founded

2011

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Reltio, now part of SAP, is a cloud-native Context Intelligence Platform that unifies siloed enterprise data into trusted, AI-ready golden records through multidomain master data management (MDM), entity resolution, and data quality capabilities. Its AgentFlow offering enables agentic AI transformation by automating governance and business workflows with prebuilt and custom AI agents. Enterprises across life sciences, financial services, healthcare, retail, and other industries use Reltio to power real-time operations, customer 360 views, and data-driven AI initiatives.