Customer Assistant in Operations

Join M&S as a Customer Assistant in Operations, serving as the backstage powerhouse of the store by managing stock, deliveries, and behind-the-scenes tasks to keep the shop floor full and ready for customers. This physically demanding, high-intensity role requires speed, focus, and accuracy to maintain the flow of products with urgency. The position demands flexibility to work across the wider store and adapt to shifting stock needs from early morning deliveries to late-day tasks. Digital confidence is essential for using tools to track deliveries and manage stock efficiently while supporting colleagues as a key team player.