Customer Banking Specialist - Kew

As a Customer Banking Specialist for the Commonwealth Bank's Retail Banking Services team, you will serve as the public face of the bank in the Kew branch, delivering seamless experiences to over 10 million customers. This role involves conducting in-depth conversations to address diverse banking needs, including home loans, business banking, and financial advice, while managing accounts and processing credit applications. You will provide holistic solutions by educating customers on digital options and assessing their financial health to drive long-term relationships.