Customer Banking Specialist

The Customer Banking Specialist works in the Bentleigh branch on a part‑time schedule (Monday‑Friday 11 am‑4 pm, 25 hours per week). The role involves having in‑depth conversations with customers about their banking needs, supporting enquiries and account maintenance, processing credit applications, and delivering financial health checks. It also includes educating customers on in‑branch technology and digital banking options while upholding the bank’s risk‑averse culture.