Customer Banking Specialist

The Customer Banking Specialist at CommBank's Kingsgrove Branch serves as the public face of the bank, delivering a seamless banking experience to personal and small business customers. The role involves having in-depth conversations with customers to support their overall banking needs, including home loans, business banking, and financial advice. This position requires supporting customers with account enquiries, maintenance, and credit product applications while promoting digital banking options. The specialist is expected to problem-solve, provide effective solutions, and champion the bank's risk-adverse culture.