Customer Benefit Advisor I (On-Site)- Chattanooga
Unum(4 months ago)
About this role
The Customer Benefit Advisor I is an entry-level contact center role serving as the first point of contact for customers, providing accurate information about benefits, claims, and policy administration. The position requires using multiple systems to compile information and create clear documentation for internal partners. It is part of a three-level career path at Unum focused on supporting employee benefits and insurance customers.
Required Skills
- Customer Service
- Empathy
- Communication
- Multi-Tasking
- Data Entry
- Documentation
- Phone Proficiency
- MS Teams
- Microsoft Outlook
- Policy Administration
+2 more
Qualifications
- High School Diploma or GED
- Contact Center Training Completion
About Unum
unum.comUnum provides comprehensive financial insurance products to industries of all sizes. Leader in disability insurance, life insurance, compliance and developing HR technology solutions for our clients.
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