Customer Billing QA Advisor
Cleco(13 days ago)
About this role
The Customer Billing QA Advisor at Cleco focuses on ensuring the accuracy and integrity of customer billing systems and processes. The role involves analyzing quality control, supporting audit activities, developing remediation plans, and collaborating on process improvements to enhance customer service and compliance.
Required Skills
- SAP
- Microsoft
- Data Analysis
- Process Improvement
- Financial Systems
- Quality Assurance
- Regulatory Compliance
- Audit
- Customer Service
- Technical Investigation
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