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Customer Care Administrator at Sewell Group - ApplyBlast

Customer Care Administrator

Sewell Group

2 months ago

Kingston upon Hull, England, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Care Administrator supports the Customer Care Team at Sewell Facilities Management by coordinating and managing reactive and planned maintenance tasks within the CAFM system, ensuring clear and timely updates to customers across a diverse portfolio. The role also provides general administrative support to maintain smooth day‑to‑day operations.

Responsibilities

Coordinate reactive and planned maintenance tasks in CAFM
Provide proactive updates to clients and facilities management team
Manage holiday cover and on‑call rotas for the maintenance team

Skills

About Sewell Group

sewell-group.co.uk

Headquarters

East Cowton, England, United Kingdom

Company Size

201-500 employees

Founded

1876

View Profile

Sewell Group is a diverse, part employee-owned group of businesses headquartered in Hull, UK, comprising two distinct arms: an Estates collective (covering investments & partnerships, estates consultancy, construction, and facilities management) and a Retail arm (Sewell on the go, operating fuel stations and convenience stores across Hull and East Yorkshire). The group serves commercial, public sector, and community clients through subsidiaries including Sewell Investments, Sewell Advisory, Sewell Construction, and Sewell Facilities Management. United by a shared culture and a commitment to enriching communities, Sewell Group became part employee-owned on 1 January 2023.