Timberland

Customer Care Advisor

Timberland(1 month ago)

HybridFull TimeJunior$30,625 - $30,625Customer Service
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About this role

A Customer Care Advisor at VF Corporation is a member of the eCommerce customer service team supporting VF’s portfolio of apparel brands including The North Face, Vans and Timberland. The role is based at the NG2 Business Park in Nottingham and operates on a hybrid working model with some flexibility for work from other European locations. It contributes to the company’s purpose of promoting sustainable, active lifestyles through excellent customer-facing representation.

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Required Skills

  • Communication
  • Customer Service
  • Phone Support
  • Email Support
  • Live Chat
  • Order Management
  • Product Knowledge
  • Returns Processing
  • Multi-tasking
  • Process Improvement

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