mintvelvet
The Customer Care Advisor will provide personalized support to Mint Velvet customers across phone, email, live chat, and social media, ensuring queries are resolved promptly and order issues are coordinated with warehouse and courier teams. This fixed‑term, seasonal role supports peak Christmas trading and requires flexible hours, including evenings, Saturdays and bank holidays.
Mint Velvet is a UK-based fashion brand offering contemporary women’s wear and accessories with a luxe yet wearable aesthetic. Its collections span dresses, knitwear, outerwear, denim, and separates designed for versatile, modern elegance. The brand emphasizes premium fabrics, refined tailoring, and timeless silhouettes that transition from day to night. Available online at mintvelvet.com, with international shipping and a curated seasonal range.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for mintvelvet.
mintvelvet didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role