Regal Beloit Corporation

Customer Care Advocate

Regal Beloit Corporation(1 month ago)

Wisconsin, Milwaukee, WI, United StatesOnsiteFull TimeJunior$50,766 - $68,838 (estimated)Customer Care
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About this role

The Customer Care Advocate at Regal Rexnord is the primary point of contact for customer requests related to orders, quotes, and product questions. The role focuses on providing a seamless customer experience through responsiveness, ownership, and adherence to standard operating procedures while resolving issues within defined guidelines and escalating when necessary.

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Required Skills

  • Customer Service
  • Order Management
  • Quote Processing
  • Issue Resolution
  • Escalation Management
  • Customer Relationship
  • Cross-Functional Collaboration
  • Salesforce
  • SharePoint
  • Microsoft Teams

+10 more

Qualifications

  • High School Diploma
  • Bachelor's Degree

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