Customer Care Agent, Consumer Access, FT, Shift Varies
Baptist Health
About this role
A Customer Care Agent provides exceptional customer service by managing telephone switchboard operations, connecting callers to appropriate resources, and escalating consumer concerns across communication channels. The role requires effective communication with diverse groups including patients, employees, and community members.
Skills
Qualifications
About Baptist Health
baptisthealth.comBaptist Health is the leading healthcare provider in Kentucky and Southern Indiana, dedicated to enhancing healthcare access and improving the overall health of the community. With a comprehensive range of services and advanced medical technologies, Baptist Health aims to deliver high-quality care and support to its patients. The organization emphasizes a strong commitment to patient satisfaction and community engagement, making it a trusted resource for healthcare needs in the region.
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About Baptist Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Baptist Health.
Salary
$35k – $45k
per year
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