ICF

Customer Care Agent Energy Efficiency (Call Center) - REMOTE

ICF(6 days ago)

RemoteFull TimeJunior$34,414 - $58,504Customer Service
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About this role

A Customer Care Agent at ICF supports energy efficiency programs by handling high-volume customer interactions via phone, email, and chat. The role involves providing information, technical assistance, and coordinating with program participants to ensure excellent customer service in a fast-paced, remote environment.

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Required Skills

  • Customer Service
  • Call Center
  • Communication
  • Energy Efficiency
  • Troubleshooting
  • Data Entry
  • MS Word
  • MS Excel
  • Client Support
  • Problem Solving
ICF

About ICF

icf.com

We work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.

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