Customer Care Agent - Energy Efficiency
ICF(1 month ago)
About this role
As an Energy Efficiency Customer Care Agent, you will be part of ICF’s commercial energy business, delivering exceptional customer experiences through inbound and outbound support. This role involves assisting applicants and program participants with inquiries related to energy efficiency programs via phone, email, and online chat, while leveraging cutting-edge technology in a paperless environment.
Required Skills
- Customer Support
- Technical Assistance
- Email Communication
- Data Entry
Qualifications
- High School Diploma
- 2+ Years of Professional Experience
- Proficiency with MS Office Suite
About ICF
icf.comWe work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.
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