ICF

Customer Care Agent- Energy Efficiency

ICF(1 month ago)

RemoteFull TimeJunior$34,414 - $58,504Customer Service
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About this role

An Energy Efficiency Customer Care Agent at ICF is part of the company’s commercial energy team, supporting utility-sponsored energy-efficiency programs. The role is a customer-facing position within ICF’s advisory and technology services environment and is based remotely for candidates located in New Jersey. It contributes to delivering a high-quality participant experience for program applicants and stakeholders.

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Required Skills

  • Customer Service
  • Phone Support
  • Chat Support
  • Email Support
  • MS Office
  • Excel
  • Word
  • Data Entry
  • Technical Support
  • Scheduling

+2 more

Qualifications

  • High School Diploma
ICF

About ICF

icf.com

We work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.

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