Customer Care Agent (w/m/d)
Niceshops
About this role
Niceshops is an Austrian online retailer and e-commerce service provider looking for a Customer Care Agent to handle customer inquiries via email, chat, and phone in multiple languages, ensuring high service quality and effective resolution of issues.
Skills
About Niceshops
niceshops.comniceshops GmbH is a German e‑commerce company that builds, operates and scales a portfolio of international online shops and consumer brands. They offer end‑to‑end e‑commerce services — modern IT and platform infrastructure, logistics, international customer support, private‑label development and strategic investments — supporting retail across up to 18 languages. Branded as the "niceworld", niceshops emphasizes scalable, sustainable online‑shop solutions to help brands launch, grow and internationalize.
About Niceshops
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Niceshops.
Salary
$2k – $3k
per year
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