Hubexo
A Customer Care Agent at Hubexo serves as the primary point of contact for B2B SaaS customers, managing onboarding, product enablement, and ticket resolution. The role involves delivering training, maintaining knowledge base content, monitoring customer usage trends, and collaborating with Customer Success Managers to ensure high satisfaction and retention.
Hubexo is a technology and insights company serving the global construction industry, delivering software solutions and market intelligence to help organizations build better. Its product suite includes eTendering, Project Information, Market Intelligence, and Specification tools that help customers maximize sales, streamline operations, and build more sustainably. With nearly 100 years of construction expertise, Hubexo operates across 25 countries and serves over 50,000 customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hubexo.
Hubexo didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role