Hilton Grand Vacations
The Customer Care Agent drives revenue by converting inbound calls into booked vacations and tours, engaging with guests and prospective owners to identify needs and close bookings. This role requires strong sales instincts and the ability to build rapport while guiding customers toward securing their ideal getaway. Success involves showcasing confidence on the phone and delivering value-driven solutions that enhance the customer experience.
Headquarters
Orlando, Florida, United States
Company Size
10001+ employees
Founded
1992
Hilton Grand Vacations (HGV) is a hospitality company that develops, markets and manages vacation ownership (timeshare) resorts under the Hilton brand. It offers points-based ownership and club memberships that let owners book stays across a global portfolio of resort properties with flexible booking options. HGV emphasizes Hilton-quality accommodations, resort amenities and owner services including rentals, resales and membership benefits. The company positions vacation ownership as a way for travelers to secure predictable, hotel-quality vacations around the world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hilton Grand Vacations.
Hilton Grand Vacations didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
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