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© All Rights Reserved. ApplyBlast.com
SupportZebra
The Customer Care Ambassador serves as the primary link between the company and its customers, handling inbound and outbound calls to address issues, complaints, and inquiries while maintaining high satisfaction. The role involves following scripts, identifying needs, providing solutions, upselling when appropriate, and maintaining detailed call records.
SupportZebra is a SOC 2 Type 2 and PCI-DSS certified BPO based in the Philippines, providing 24/7 outsourced customer and technical support for SaaS, fintech, ecommerce, and healthcare companies in the US, UK, Canada, and Australia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SupportZebra.
SupportZebra didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role