Customer Care and Sales Advisor - I
Cable One, Inc.(3 months ago)
About this role
Sparklight (a Cable One brand) is hiring a Customer Care and Sales Advisor I to serve as a primary point of contact for customers seeking support and product guidance. The role focuses on providing a supportive customer experience while helping customers see the value of staying with Sparklight. This position blends customer service with sales and retention conversations for customers within an assigned region or business area.
Required Skills
- Customer Service
- Inbound Calls
- Sales
- Retention
- Upselling
- Order Entry
- Ticketing Systems
- Billing Support
- Appointment Scheduling
- Issue Resolution
+2 more
Qualifications
- High School Diploma
- GED
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
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