Customer Care and Sales Advisor - I

Cable One, Inc.(3 months ago)

Bryant, AROnsiteFull TimeJunior$57,073 - $76,498 (estimated)Customer Support

About this role

Sparklight (a Cable One brand) is hiring a Customer Care and Sales Advisor I to serve as a primary support and solutions contact for customers. The role blends customer service and sales, with a focus on maintaining customer relationships and helping customers understand the value of staying with the company. As experience grows, the advisor will handle more complex customer situations and retention-focused conversations.

View Original Listing

Required Skills

Customer Service
Retention Sales
Inbound Calls
Ticketing Systems
Active Listening
Upselling
Order Entry
Issue Resolution
Appointment Scheduling
Billing Support

+3 more

Qualifications

High School Diploma
GED

About Cable One, Inc.

cableone.biz

Cable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.

View more jobs at Cable One, Inc. →