Customer Care and Sales Advisor - I

Cable One, Inc.(3 months ago)

Grenada, MSOnsiteFull TimeJunior$57,043 - $76,461 (estimated)Customer Support

About this role

Sparklight (a Cable One brand) is hiring a Customer Care and Sales Advisor I to serve as a primary point of contact for customers, combining support and sales in customer interactions. The role centers on assisting customers with account and service needs while helping them find the right products and remain with the company. The position supports career growth into handling more complex customer situations over time.

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Required Skills

Customer Service
Retention Sales
Inbound Calls
Ticketing Systems
Active Listening
Billing Support
Service Scheduling
Issue Resolution
Order Entry
Upselling

+4 more

Qualifications

High School Diploma
GED

About Cable One, Inc.

cableone.biz

Cable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.

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