Customer Care and Sales Advisor - I

Cable One, Inc.(3 months ago)

Pell City, ALOnsiteFull TimeJunior$57,045 - $76,464 (estimated)Customer Care

About this role

As a Customer Care and Sales Advisor I at Sparklight, you will serve as the supportive voice and solutions partner for customers, assisting with a variety of inquiries ranging from billing questions to service scheduling. The role emphasizes empathetic listening and clear communication, as you help build trust with customers while matching their needs with appropriate products and services.

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Required Skills

Customer Service
Sales Skills
Communication
Active Listening

Qualifications

High School Diploma or GED

About Cable One, Inc.

cableone.biz

Cable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.

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