Customer Care and Sales Advisor I
Cable One, Inc.(1 month ago)
About this role
A Customer Care and Sales Advisor I at Sparklight (a Cable One brand) serves as a supportive, customer-facing representative who embodies a neighborly approach to customer interactions. The role emphasizes empathetic communication and representing company products while fostering long-term customer relationships. It is an entry-level position with opportunities for growth into more complex customer retention and sales responsibilities.
Required Skills
- Customer Service
- Retention Sales
- Billing Support
- Active Listening
- Upselling
- Order Entry
- Appointment Scheduling
- Problem Resolution
- Script Adherence
- Empathy
+1 more
Qualifications
- High School Diploma
- GED
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
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