Customer Care Associate (On Site)

The Customer Care Associate at Allstate Floral processes high volumes of orders via email, fax, phone, and in-person interactions while resolving customer inquiries and managing returns. This role involves collaborating with sales, accounting, and shipping teams to confirm orders, obtain payment, and drive customer loyalty through active listening and problem-solving. The position also includes occasional administrative support, trade show participation, and showroom set-ups in a fast-paced, initiative-driven environment.