Customer Care Associate
DigitalOcean(5 months ago)
About this role
The role provides customer service and administrative support through email and phone calls, focusing on policy documentation, work allocation, and resolving billing inquiries. It includes following procedures to efficiently close work requests, monitoring business inflow, and assisting with administrative tasks for the Policy Admin Team.
Required Skills
- Analytical Thinking
- Critical Thinking
- Data Entry
- Data Quality
- Insurance Underwriting
- Policy Administration
- Policy Compliance
- Regulatory Compliance
Qualifications
- Tertiary Degree or equivalent combination of education and work experience
About DigitalOcean
digitaloceanspaces.comAn ocean of simple, scalable cloud solutions.
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